Customs Process Administrator

Think Global, Work Local with Maersk Customs Service!

Are you ready to be part of an organisation on an industry-defining transformation journey that will change the world?

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

The Role:

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

The Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance.

A CPA will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support.

Key Responsibilities:

Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.

Ensure timely and accurate delivery of all financial activities relevant to CHB.

Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams

To ensure all Operating Manuals are reviewed regularly and updated where required.

Ensure that work carried out complies with standard as defined in the operating Manuals.

To ensure the Quality Assurance Procedures are up to date and clearly reflect current working practices.

Continuously identify waste in processes, delivering improvements which will positively impact productivity (production) levels.

Ensuring that all HMRC/statutory requirements are met or exceeded.

Maintain a first-class business relationship with all customers and internal stakeholders.

To support all growth initiatives and actively participate in creating innovative solutions.

To be an active team member who will exchange knowledge and expertise.

Proactively lead or actively participate in Customs related projects

To ensure training is completed to allow you to cover all accounts.

To engender team spirit and staff engagement.

We’re looking for:

Strong customer service and interaction skills

High-level of administration skills

Able to work Team as part of a team engaging and supporting Customers

The ability to work under pressure to a deadline

Great communicator

Excellent organisation Skills

Proficient in MS Office (including Word, Excel, Outlook)

Good attention to detail

Ability to take ownership of the role and remain calm under pressure

Set shifts include – 06.00 – 14.00 or 10.00 – 18.00 Monday to Friday with occasional weekend work.

Does this sound like your next career move? Apply Now