ASDA

I joined Asda in 2018 and have built my career in logistics through a variety of roles across the business. Today, I am responsible for warehouse operations, leading a team of 10 Department Managers and around 150 Warehouse Operatives. My role is focused on delivering key performance indicators across health and safety, store service, productivity, cost control and colleague engagement. Every day brings new challenges, and I enjoy working with my team to ensure we deliver excellent results while maintaining a positive and supportive culture.

One of the reasons I was attracted to this position was the opportunity to lead and develop other managers. I am passionate about continuous improvement and enjoy working with my team to identify new ways of improving performance and achieving our goals. For me, success comes from working together, creating clear direction and helping people reach their full potential.

Although my role does not require specific qualifications, development has played an important part in my career. Asda Logistics Services supported me through a Level 6 Business with Supply Chain Management Degree Apprenticeship at the University of Huddersfield. The knowledge and skills I gained through my apprenticeship have helped me become more effective in my role and have given me a deeper understanding of the wider supply chain.

One of the key skills that has helped me succeed in logistics is the ability to analyse data. Logistics is a fast-moving environment where decisions need to be based on accurate information. Being able to understand performance data, identify trends and take action is essential to driving improvements and delivering results.

The best part of my role is developing a team that is proud of what they achieve. Seeing colleagues grow in confidence, take on new challenges and consistently deliver strong results is incredibly rewarding. Building a culture where people feel motivated, supported and recognised is something I am passionate about.

My biggest career highlight so far has been being entrusted with Site Lead responsibility for a major Manhattan Warehouse Management System conversion. Leading such an important project was a fantastic opportunity and a proud milestone in my career. It demonstrated the trust the business had in me and allowed me to play a key role in delivering a significant operational change. My journey shows how logistics can offer exciting opportunities for progression, development and leadership for those who are willing to learn and take on new challenges.

Today, I work as a Non-Operational Super User for Absence, managing day-to-day absence across the site. My role focuses on supporting colleagues while helping the business reduce absence-related costs and improve efficiency. I work closely with team members to ensure they have the support they need to remain in work, including implementing reasonable adjustments where necessary. I also manage pay-related queries and act as the first point of contact for payroll and absence issues, making sure they are resolved accurately and as quickly as possible.

One of the things that attracted me to this role was the opportunity to make a real difference. I’ve always enjoyed a challenge and I am motivated by continuous improvement. Being able to review processes, identify opportunities for positive change and see measurable results is something I find incredibly rewarding.

My experience in logistics has shown me the importance of being organised, adaptable and able to solve problems quickly. I thrive in fast-paced environments and have always been target-driven. Earlier in my career, I particularly enjoyed working in a chilled warehouse operation where stock needed to be received and dispatched on the same day. It taught me the value of teamwork, efficiency and making decisions under pressure.

The best part of my role is the people. I enjoy building strong relationships with colleagues and being someone they can rely on for support and guidance. Helping others and contributing to a positive working environment where people feel valued is something I take great pride in.

One of my biggest career highlights has been successfully reducing absence costs across the site. I’m also proud to have been trusted with full responsibility for managing absence, as it reflects the confidence the business has in my abilities. My journey demonstrates that there are many different routes to success within logistics, and that with hard work, commitment and a willingness to learn, there are excellent opportunities to progress and build a rewarding career.