Company: DHL
Role: Field Support Manager
In his role at DHL, Harry supports both the Midlands & Northern regions with Service Performance. Since taking up the position, he’s found that the skills he’d previously developed at school and university were applicable and easily transferable to logistics, with such a wide range of opportunities all under the same company roof.
“Logistics is vast – and far more than simply vehicles moving.”
After graduating from the University of Sheffield, Harry applied for, and was successful in, securing a place on the DHL Express Graduation Programme. The scheme has a wide scope, with eight months of rotation around different departments, providing a comprehensive grounding in all things logistics, with the aim of giving a thorough understanding of all aspects of the business.
Starting in Continuous Improvement, Harry moved on to Frontline Operations, giving him experience in both field and network ops. There was flexibility in choosing his third placement, so Harry chose Ops Performance, combining his newly acquired frontline knowledge with the analytical skills he picked up in his first placement. This third rotation quickly led to a full time position in Ops Performance as a Field Support Manager.
But just because he’s completed the Graduate Scheme doesn’t mean that Harry’s opportunities to learn are over. He recently secured a position on the Gen Next Programme – 18 months of development to support him in bridging any gaps in his logistics knowledge, covering areas such as HR Training, Finance and Productivity.
Speaking on the opportunities he’s been given to learn as he works, Harry’s thankful for the pathways that working in logistics has uncovered for him, leading him to new areas of expertise to help him continue to grow and expand his skill set.