Nicoletta Effah- GXO Logistics

Company: GXO

Role: Operations Management Graduate

Although Nicoletta am a GXO Grad, she is currently working as a Project Officer in Zambia with Transaid, working on Road Safety projects. This will count as the second placement on her scheme.

 

Nicoletta ‘s job required a degree in any discipline because it’s a graduate scheme. She found her role on LinkedIn. She was looking for a graduate scheme that would give her experiences across various parts of the logistics industry and the GXO Graduate Scheme seemed perfect for it.

 

She studied Business Management in her undergraduate degree. During her second year, there was a module that taught operations. It was Marketing and Operations, but Nicoletta liked operations more. That was when Nicoletta knew she wanted to be in the Operations and Logistics industry.

 

So she pursued her master’s in international Trade, Strategy and Operations at the University of Warwick.

 

“The intellectual curiosity of wanting to know what goes on before a customer is satisfied, or before the marketer can even tell a story, is what brought me into this industry. The marketer can tell a beautiful story but if the storage, transportation, transparency, last-mile delivery does not meet the customer expectation, it is difficult to retain customers.”

 

The dynamicity of logistics is what drives Nicoletta. There is always something new to work on. What she likes most about that is that you actually get to finish working on things and see the results and how it influences various stakeholders. She doesn’t feel like just one part of a task or someone who should not care about how it all comes together.

 

Getting the opportunity to work with Transaid in Zambia has been a big highlight for Nicoletta within her career.