Customer care sounds simple – it’s just answering enquiries, right? – but it’s actually the glue that holds the link between logistics and customers together.

Communication is the name of the game here, whether that’s speedily solving problems with the potential to disrupt global supply chains, or scoping out logistics possibilities before customers have even imagined them.

You can explore the specific roles below. Check out the prospects, the pay and the requirements – and see if it sounds like you.

CUSTOMER EXECUTIVES / ACCOUNT MANAGERS

There are opportunities to progress from £23K up to £28K, depending on experience and role.

CUSTOMER EXECUTIVES / ACCOUNT MANAGERS

You’ll need to talk the talk, because clear communication is essential for customer care. Problem solving, fact finding and keeping a cool head in a crisis will all be a factor too.

CUSTOMER EXECUTIVES / ACCOUNT MANAGERS

You might have customer care experience or logistics experience, or neither. The main thing is a passion for people and problem solving, and the desire to learn as you go.

CUSTOMER EXECUTIVES / ACCOUNT MANAGERS

Those who love to deliver great service, setting the standard and making sure customers feel like logistics just… works! Your communication skills are your greatest asset, so you’ll get a kick from interacting with customers and colleagues.

Salary Prospects
Role Description
Entry Requirements?
What Sort Of Person?
INVENTORY MANAGERS

Salaries start from £19K, reaching £27K for those with more experience or higher skill levels.

INVENTORY MANAGERS

When everything flows just right, the inventory manager has done their job. Helping your customers manage the ins and the outs is your speciality, whether that’s working as part of a team or independently.

INVENTORY MANAGERS

You might have customer care experience, or logistics experience or neither. The main thing is a passion for people and problem solving, and the desire to learn as you go. All whilst improving processes and minimising errors and wastage.

INVENTORY MANAGERS

Those who’ve always found focus in attention to detail, and the satisfying sense of flow their work helps produce. The role considers the art of the possible, predicting what goes where, when and how.

Salary Prospects
Role Description
Entry Requirements?
What Sort Of Person?

REGISTER FOR THE GENERATION LOGISTICS MAILING LIST.

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