Business and Operations Apprenticeship

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Business and Operations Apprenticeship


Date Posted:
October 2023

Job Family:


Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Business and Operations Apprentice.

Be part of the movement – and play your part.

About the role

You will be responsible for the delivery of high standard customer service, building customer relationships and understanding their requirements within our Logistics team, whilst completing an apprenticeship in Supply Chain Operator Level 2.

  • Working Monday to Friday, 08:00am – 17:00pm
  • Data Entry
  • Liaising with internal teams such as customs and transport planners to ensure achievement of plans.
  • Monitor the status of each delivery and keep customers informed.
  • Keep accurate records so that invoices, reports and statistical information can be produced.
  • Problem solve and find solutions.
  • Day to day operations include taking bookings, planning deliveries, export clearances, capacity planning and vessel planning.
  • Working with colleagues throughout Europe.

About you

You will be able to work in a fast based environment, work both independently and as part of a larger customer service team, be actively willing to learn and develop skills.   We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us. You’ll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
  • Access to Thrive, our award-winning Wellbeing platform.
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.