DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfilment solutions, international express, road, air and ocean transport to industrial supply chain management.

With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialised solutions for growth markets and industries, DHL is decisively positioned as “The logistics company for the world”.

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Service Centre Manager


Liam McConnell – DHL

Role: Service Centre Manager

Liam started working in logistics at 18, but at that point he wasn’t thinking about it as a possible career.

“I just wanted to earn some extra money during college, but then I quickly saw the opportunities at DHL.”

He regularly put himself forward for more hours, and as he did so it was given more tasks and more responsibilities – to the point he realised he was already building a career in the role. From there, things moved quickly.

“I completed various roles in different departments, and even though I’ve been here at DHL for years, I’ve never stopped learning along the way.”

In his current role, Liam manages a Service Centre, which he attributes to hard work, and having the vision to see the opportunity and job satisfaction ahead of him.

“Logistics is fast-paced and you need to work hard, but you can really feel the reward when you help solve other people’s problems. It’s also really interesting to see some of the important shipments we have to get around the world, from life-saving equipment to high value bank documents.”

In 2016, aged just 21, Liam won the ‘Employee of the Year’ award and was taken to Venice for an all expense paid trip as a reward for his hard work and commitment.

Sales Efficiency Manager

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Head of Account Management – Aviation & Travel


Tristan Blackie – DHL Supply Chain

Role: Head of Account Management – Aviation & Travel

From playing sport in his youth, Tristan knew that he excelled within team environments.

Once he had completed his A-Levels he began to look for roles that might suit him. Logistics wasn’t an obvious choice, but once he found it, it was all systems go:

“Originally I joined DHL through a temp agency. Since then I have networked well to understand available opportunities within our business.”

Tristan enjoyed building relationships with clients, and the challenge of delivering against complex contracts – something typified by his career highlight on a project at London Heathrow Airport:

“After working to solve our operational challenges, I worked with our customer to support them with theirs. We ended up tendering for the full contract, which saw the revenue grow from £5m to £23m.”